It’s really frustrating to have your DJI App crash right in the middle of capturing a great shot! But don’t worry, you’re not alone. Many DJI users have experienced this issue on their devices.
The DJI app may crash due to an outdated version, insufficient phone storage, or compatibility issues with the phone’s operating system. Updating the DJI app, freeing up storage, and updating the phone to the latest operating system can resolve the issue.
If nothing works then you can use a third party app and also contact DJI support. Read on as I dive deeper explaining the possible reasons and solutions along with the complete guide on installing the third party app.
Why Does DJI App Keep Crashing And How To Fix?
Firstly, it could be that you are using an outdated version of the DJI app. If your app is not compatible with the latest software updates, it can cause the app to crash.
The solution for this is simple, just visit the DJI website and download the latest version of the app. This should resolve any compatibility issues and get the app running smoothly again.
Another possible cause could be insufficient storage on your device. If your phone’s storage is full, the DJI app might not have enough space to run properly, causing it to crash.
To fix this issue, try freeing up some space in your phone by deleting unnecessary and less important files.
Lastly, it could be that your phone’s operating system is incompatible with the DJI app.
To resolve this, try to update your phone to its latest operating system version. This should ensure that your phone is compatible with the app and eliminate the crashing issue.
I hope these solutions help resolve your issue and you are able to use the DJI app without any further problems. If you continue to experience crashes, it might be best to contact DJI support for further assistance.
You can also check out this specific guide on DJI Fly app if it’s not working on your Android smartphone.
How To Install The Latest Version Of The DJI App From The Website?
Here’s how you can download and use the DJI app:
- Go to the DJI official website
- Scroll down and click on “Download Center” at the bottom of the page.
- Select “DJI Fly” from the list of apps.
- Click the “Download” button for the Android version of the DJI app.
- Once the download is complete, open the file manager application on your smartphone and locate the downloaded APK file.
- Click on the file to begin the installation process.
- Allow unknown sources to be installed on your device if prompted (this can be done in the “Security” or “Privacy” settings on your device).
- Follow the on-screen instructions to finish the installation process.
- Once installed, open the DJI app and sign in or create an account.
- Connect your DJI drone to your device using the USB cable.
- After the drone is connected, you can access the app’s features and control your drone.
Note: Before using the DJI app, make sure your drone is fully charged and your device meets the minimum system requirements for the app.
Is There Any Alternative Third-Party App To Get The Work Done?
Let’s say, you tried all the troubleshooting but still you can’t get your drone connected with the DJI app.
So in such a situation you might be tempted to try out other third-party apps to get the job done. But are there any such apps? Well, yes – it’s known as “Litchi” – and many users have reported positive experience with using it for operating their drone.
Remember that Litchi is a paid app but well worth it as an alternative if you are having problems running the official DJI app.
Litchi is a third-party app that provides advanced features and functions for drone pilots, specifically those flying DJI drones.
Designed for both Android and iOS devices, Litchi provides drone pilots with a more advanced and intuitive flying experience. It offers a variety of features and functions that go beyond what’s available in the standard DJI apps.
The app includes several intelligent flight modes, such as waypoint navigation and track recording, which can enhance the overall flying experience and provide users with more creative control over their drones.
How To Install And Use Litchi App For DJI Drones?
Here are the steps you can take to initiate and connect with your drone with the Litchi App.
For Android devices:
- Close any DJI-based apps running in the background
- Clear the default settings for any DJI-based apps in the device’s settings
- Start the drone and remote controller and wait for a few seconds
- Connect the remote controller to the mobile device using a cable
- Select Litchi in the pop-up to initiate the connection
For devices using Wi-Fi connection (Phantom 3 Standard/4K, Spark):
- Close any DJI-based apps running in the background
- Force stop all the DJI-based apps in the device’s settings
- Start the drone and remote controller and wait for a few seconds
- Connect to the drone’s Wi-Fi network
- Start Litchi
For iOS devices:
- Close any DJI-based apps running in the background
- Start the drone and remote controller and wait for a few seconds
- Connect the remote controller to the mobile device using a cable or connect to the drone’s Wi-Fi network
- Start Litchi.
In general, make sure to update the firmware on both the drone and the remote controller before using Litchi. To learn more you can also visit the Litchi user guide page.
Conclusion
In short, it’s always a good idea to check for any app updates, free up storage space, and keep your operating system up to date.
But if you continue to experience crashes, it might be best to reach out to DJI support for more specific and personalized assistance.
They will be able to troubleshoot the issue more effectively and provide a more accurate solution for your particular case.
Check out my hand picked DJI-related guides:
- DJI MP4 Not Playing? Possible Reasons And Solutions!
- DJI Assistant 2 Does Not Recognize Drone (Causes & Fixes)
- DJI Mavic Pro Won’t Connect To Controller? [Helpful Guide!]
- How Long Does Mavic 2s Battery Last? (What To Expect!)
- How Do I Find My DJI Remote ID? A Complete Guide!
- My DJI Drone Fell In Water: Can It Recover? How?
